Our Product &
Integration
ReMind isn't just a chatbot.
It's an enterprise-grade intelligence layer that plugs into your existing systems via REST API to deliver proactive interventions at scale.
2s
LATENCY
Intervene in real-time
97%
SUCCESS RATE
AI you can Trust
15yr
EXPERTISE
Operations & Research
The Intervention Flow
1
Trigger & Initiation
Your system detects a risky behavioral pattern.
Your backend calls the ReMind API with basic information.
2
Intelligent Interaction
ReMind conducts a real-time, conversational, risk assessment.
3
Risk Assessment
As the player interacts, ReMind analyzes responses in real-time, categorising risk and raising alerts if needed.
4
Actionable Feedback
Once the intervention concludes, ReMind provides a summary, risk justification, and recommendations.
5
Quality Assessment
ReMind concludes with a thorough QA measuring player engagement, assessment accuracy, and more.
Explainable AI & Transparency
ReMind provides more than a chat with a risk score. It provides the "why" behind every assessment, allowing operators and regulators to audit decisions with confidence.
Risk Justification
We explain exactly what triggered a specific risk assessment, citing specific linguistic markers and behavioral patterns identified during the chat.
Intervention Summary
Receive a clear summary of what was discussed, the player’s receptiveness to change, and the specific tools recommended by ReMind.
Next Best Actions
Each interaction concludes with a suggested operational path, helping your RG experts focus on the highest-priority tasks.
Up and running in days.
Clean documentation and standard JSON outputs ensure that your team spends time on player experience, not complex logic.
Simple Authentication
Secured via server-to-server calls using dedicated API keys.
Clean 3-steps flow
Intervention initialisation
1
POST /chat
Initiate intervention with player metadata (language, activity metrics).
Receive unique intervention ID and first ReMind question.
Intervention progress
2
POST /next
Submit player input with the relevant intervention ID.
GET /next
Receive ReMind output, current risk level, real-time alert, and intervention status.
Intervention end
3
POST /summary
Request an intervention summary for a given intervention ID.
GET /summary
Receive intervention summary with justifications and recommenations.